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Booking transaction and commission

Booking transaction and commission

How does the booking process work?

A client makes a booking via the partner link on your website.

He will immediately receive a travel registration via e-mail from INTER CHALET. This confirmation includes all travel data and specific information concerning the payment arrangements.

After completion of the online booking you will receive a copy of the client’s travel registration via e-mail.

After verification of the travel registration by INTER CHALET the client will receive a written booking confirmation.

The payment of the amount due (down payment/final payment) for the booking is settled directly with INTER CHALET. You as agency are not authorized to act as debt collector but will receive a commission agreed upon in the contract for each booking which is made on your website.

Approx. 3 weeks prior to the arrival date the client will receive his travel documents (voucher etc.) from INTER CHALET, after the receipt of the total amount of the booking price. The travel documents for short term bookings will be sent accordingly.

Cancellations or any changes of online bookings cannot be made online. You as agency, or the client respectively, need to contact INTER CHALET.

The complete booking is processed by INTER CHALET.

The general terms of use and the data protection notice published on the website of INTER CHALET apply (

Online partners receive a commission of 8 % of the total turnover which is made via their website. The commission is also effected on additional surcharges, fees, insurance premiums and extra performances. The payment of the commission is made at the client’s respective arrival date to your bank account.



Our team visits the properties personally.
Fair & attractive prices. Our customers rate our price-performance ratio with 4.2 out of 5 stars.
'Stiftung Warentest’ (German consumer organization) nominated INTER CHALET best in test in the category consulting service and online booking (issue 11/2013).
Detailed descriptions of all the properties and truthful customer reviews.
INTER CHALET is a German tour operator specialized in the segment of holiday home rentals since 1974. We have more than 790.000 customers a year, many of them are regular customers!

What our customers say

... about our website and our service.

15.11.2018 Absolut alle Angaben trafen zu. Sehr freundliche und geduldige und auskunftsfreudige Gastgeber. Kompetente ...

14.11.2018 Von allen Ferienhausanbietern die unkomplizierteste.

13.11.2018 Très bien

11.11.2018 Wie auf der Website beschrieben war alles zutreffend.

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